Last Updated: 30 August 2023

1. Introduction

Welcome to Salhouse, a farm shop and cafe based in Norfolk. By using our website and purchasing products or services from us, you agree to these terms and conditions in full. If you disagree with these terms and conditions or any part of them, you must not use our website.

2. Intellectual Property Rights

Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. All these intellectual property rights are reserved.

3. Licence to Use Website

You may view, download for caching purposes only, and print pages or other content from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:

Sell, rent, or sub-license material from the website.

Reproduce, duplicate, copy, or otherwise exploit material on our website for a commercial purpose.

4. Acceptable Use

You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website.

5. Products & Services

• All products and services are subject to availability. 
• Prices are subject to change without notice. 
• All products remain the property of Salhouse until full payment is received.

6. Payments

• All payments are due upon completion of order. If a payment is not received or payment method is declined, the buyer forfeits the ownership of any items purchased. 
• Payment can be made via the methods outlined on our website. 
• Any discounts or promotional codes provided by Salhouse can only be used once unless otherwise stated.

7. Cancellation & Returns

• Customers have the right to cancel their order within 14 days without giving any reason. 
• Items must be returned in their original condition. Any items returned to us that show signs of wear or use will not be accepted. 
• The customer is responsible for return postage costs.

8. Limitation of Liability

Salhouse shall not be held liable for any direct, indirect, special, or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Salhouse has been advised of the possibility of such damages.

9. Changes to Terms and Conditions

We reserve the right to modify these terms and conditions at any time without prior notice. Any modifications will be effective upon posting. Your continued use of our website after any changes are posted constitutes your acceptance of the modified terms and conditions.

10. Governing Law & Jurisdiction

These terms and conditions are governed by and construed in accordance with English law. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.