1. Introduction

Salhouse, located in Norfolk, is committed to protecting the privacy of all its users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website or engage in our services.


  1. Information We Collect

We may collect, store, and use the following types of personal information:

  • Personal Details: Name, address, telephone number, email address. 
  • Transactional Data: Payment and delivery details related to purchases made on our website. 
  • Technical Data: IP address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system, and platform, and other technology on the devices used to access our website. 
  • Usage Data: Information about your visit, including the full URL clickstream to, through, and from our site, products viewed, and search queries on the site.


  1. How We Use Your Information

We use your information for the following purposes:

  • To fulfil any orders placed through our website. 
  • To communicate with you, including responding to your inquiries, comments, or complaints. 
  • To send promotional emails, newsletters, and special offers if you opt-in. 
  • To improve and personalise your browsing experience by using your data to see how you use our website and services.


  1. Security of Your Data

All personal information you provide to us is stored on our secure servers. We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information.


  1. Sharing Your Data

We may share your data with:

  • Service providers who assist in the business operations, payment gateways, and delivery services. 
  • Regulatory bodies or law enforcement agencies when required by law. 
  • Any prospective buyer or buyer in the event that we sell any business or assets.

We will never sell, rent, or lease your personal data to third parties.


  1. Cookies

Our website uses cookies to distinguish you from other users of our website, providing you with a good experience when you browse and also allowing us to refine our site.


  1. Your Rights

You have several rights concerning your personal data:

  • Access: You can request a copy of the personal data we hold about you. 
  • Correction: You can ask us to rectify any inaccurate or incomplete personal data we hold about you. 
  • Deletion: You can ask us to delete or remove your personal data where there’s no compelling reason for its continued processing. 
  • Restriction: You can ask us to temporarily stop processing your personal data in certain circumstances.


  1. Third-Party Links

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy policies.


  1. Changes to this Privacy Policy

We may occasionally make changes to this policy. Updated versions will be posted on our website, and where appropriate, we will notify you by email.


  1. Contact Information

For any questions related to this Privacy Policy, please contact us using the details provided on our website.